When you own designer jewellery, authenticity is everything.
A New Zealand client called Melissa in London, because a stone was loose in her treasured Bvlgari engagement ring, and she didn't want to replace it with a stone from the local jeweller.
Ask Queen B arranged the correct insurance and secure delivery to London, then returned the ring to the workshop of Bvlgari where a the stone was professionally re-set, retaining the original beauty of the ring.